Your Privacy Is Our Commitment
ku966 ensures the highest level of security for your personal information. This policy explains how we collect, store, and protect your data.
1. Introduction and Applicability
ku966 is a safe and reliable online gaming platform for players in Bangladesh. We place the highest importance on the privacy of our users' personal information. This privacy policy ("Policy") explains how ku966 collects your information, why it is collected, how it is used, who it is shared with, and how it is kept secure.
This policy applies to all individuals who access our website ku966.cam or register an account. Our Terms and Conditions should be read together with this policy. If you disagree with any terms of this policy, please refrain from using our platform and do not access ku966 Casino.
Who Are We?
ku966 is an online gaming operator providing entertainment services for adult players in Bangladesh.
Scope of the Policy
This policy applies to our website, mobile version, and all related services.
Age Restriction
We do not knowingly collect information from anyone under the age of 21. If such information is found, it will be deleted immediately.
2. What Information We Collect
ku966 may collect the following types of information to improve your platform experience and ensure safe services:
Personal Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification)
- National ID or passport number
- Active email address
- Current residential address
Financial and Transaction Information
- bKash, Nagad, Rocket, or Upay account number
- Deposit and withdrawal history
- Wallet balance and bonus information
- Transaction date, time, and amount
Technical and Device Information
- IP address and geographic location
- Device type, operating system, and browser
- Cookies and session data
- Login time, page visit, and click tracking logs
Gaming Activity Information
- List and history of games played
- Betting type and amount
- Win and loss records
- Session duration and activity logs
About Automatically Collected Information
When you visit the ku966 platform, some information is collected automatically — such as your browser type, which pages you viewed, and the duration of your session. This information is used to improve the quality of the service.
3. Purpose of Information Use
ku966 uses the information collected about you for the following legitimate purposes. We never use your information for unnecessary or irrelevant purposes.
Account Management
Information is used to verify registration, ensure login security, and keep your account active.
Transaction Processing
To complete deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay, and to maintain transaction history.
Fraud Prevention
To detect suspicious activity, ensure account security, and block unauthorized transactions.
Customer Support
To provide 24/7 live chat support in Bengali, resolve your issues quickly, and handle complaints.
Service Improvement
To enhance the gaming experience, add new features, and review platform performance.
Responsible Gaming
To monitor your gaming activity to promote responsible gaming and assist with setting limits when needed.
4. Cookies and Tracking Technology
The ku966 platform uses cookies and similar tracking technologies to personalize your browsing experience and maintain service functionality. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are essential for the platform's core functions. They are used to maintain login sessions, carry out security verification, and remember your preferences.
Analytical Cookies
These cookies help us understand how users are using the platform. This information is used to improve service performance.
Functional Cookies
These cookies are used to remember your language preferences, gaming settings, and other customization options.
Cookie Controls
You can manage cookies through your browser settings. Keep in mind that disabling essential cookies may prevent some core features of the ku966 platform from working correctly. Disabling cookies may cause issues with your ku966 Login service.
5. Sharing Information with Third Parties
ku966 never sells or rents your personal information. However, information may be shared with trusted third parties in certain specific situations:
- Payment Processors: The minimum necessary information is shared to complete transactions through bKash, Nagad, Rocket, and Upay.
- Game Providers: Information necessary to manage gaming sessions is shared with providers including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, and others.
- Identity Verification Services: We work with trusted service providers to ensure safe services and verify user identity.
- Technology Service Providers: Trusted technology partners for cloud hosting, data analytics, and security services.
- For Legal Reasons: When information must be provided to comply with court orders, government directives, or legal obligations.
Third-Party Agreements
All third parties with whom ku966 shares information are required to sign a confidentiality agreement with us. These agreements ensure that your information will only be used for specified purposes and that adequate protection measures are in place.
6. Data Security Measures
ku966 uses industry-standard technology and processes to ensure the security of your information. Our security framework consists of the following elements:
SSL Encryption
All data transmissions on the ku966 platform are protected by 256-bit SSL encryption technology. This ensures that your personal and financial information cannot be read by third parties.
Secure Storage
Your data is stored on encrypted servers. Passwords are never stored directly — they are kept only in hashed form, which cannot be recovered.
Access Control
Access to your information is restricted only to staff who need it for their work. All access is logged and regularly audited.
Continuous Monitoring
Our security team monitors the platform around the clock. When unusual activity is detected, an alert is triggered automatically and prompt action is taken.
Response to Security Breaches
If a data breach occurs for any reason and your information is at risk, ku966 will notify you by email as quickly as possible. We will provide details about the nature of the incident, the potential impact, and the steps we have taken. Guidance will also be provided on steps you can take to protect your account.
7. Your Rights and Controls
As a user of ku966, you have the following rights over your own information. Contact our support team to exercise these rights.
Right to Access
You can request a copy of the personal information we hold about you at any time.
Right to Correction
If your information is incorrect or incomplete, you can contact us to have it corrected.
Right to Deletion
In certain circumstances you can request that your information be deleted. However, some information must be retained for a specified period due to legal obligations.
Right to Object to Processing
You can object at any time to the processing of your information for marketing purposes.
Right to Data Portability
You have the right to receive your information in a structured and commonly used format.
Right to Restrict Processing
In certain circumstances you can request that the processing of your information be temporarily restricted.
To exercise these rights, write to us at the email address listed in the contact section below. We will aim to respond to your request within 30 working days of receipt.
8. Data Retention Period
ku966 retains your information only for as long as necessary. The retention periods for different types of information are listed below:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal and regulatory obligations |
| Transaction Records | 7 years from the transaction date | Financial record retention requirements |
| Gaming Activity Logs | 1 year | Responsible gaming monitoring |
| Cookies and Session Data | Upon session end or a maximum of 1 year | Platform functionality and analytics |
| Support Conversations | 2 Years | Service Quality Improvement & Dispute Resolution |
9. Protection of Minors
Prohibited for persons under 21
ku966 is an entertainment gaming platform for individuals aged 21 and above only. We do not knowingly collect or store information from any person under the age of 21. Age verification during registration is a mandatory process.
If we become aware that a minor has registered on our platform, that account will be closed immediately and all associated data will be deleted. To learn more about underage gaming, please visit our Responsible Gaming page.
10. Policy Changes & Updates
ku966 reserves the right to review and update this privacy policy from time to time. The policy may be updated due to changes in business operations, the introduction of new services, or changes in legal requirements.
Notice of Changes
For significant changes, we will notify you at your registered email address and indicate the date of the update on this page.
Use After Changes
If you continue to use the platform after a policy update, you will be considered to have accepted the new policy.
11. Contact Us
If you have any questions about this privacy policy, wish to exercise your rights, or have any concerns, please contact us through the following:
Contact Methods
Learn More
For more information about your rights and security, please visit our other pages:
- Terms & Conditions — Full terms of service
- Responsible Gaming — Safe gaming guide
- About Us — Learn about ku966
- FAQ — Answers to common questions
This privacy policy applies to the ku966 gaming platform. ku966 is an entertainment platform. Gambling carries financial risk. Play responsibly. 21+